PRIVACY POLICY

At Anandadhara, we value the privacy and security of our guests. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, book a stay, or use our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly or through your use of our services. This may include:

• Personal Identification Information: Name, email address, phone number, mailing address, and payment details.
• Booking Information: Reservation details, check-in/check-out dates, room preferences, special requests, and guest information.
• Device and Usage Information: Information about your device, IP address, browser type, website interactions, and location data.

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing Bookings: To confirm and manage your reservation, including payment and room assignments.
• Communication: To send booking confirmations, pre-arrival instructions, post-stay surveys, and promotional offers (with your consent).
• Service Improvement: To enhance your experience by tailoring our services based on your preferences and feedback.
• Customer Support: To respond to your inquiries, requests, and concerns.
• Legal Compliance: To comply with applicable laws and regulations.

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These cookies help us track your preferences, analyze site usage, and offer personalized content and advertisements. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

4. Data Security

We take appropriate measures to protect your personal data. Our website uses encryption protocols to safeguard sensitive information such as payment details. While we implement security practices to protect your information, please note that no method of data transmission over the internet is 100% secure. We cannot guarantee the absolute security of your personal data.

5. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in operating our resort, processing bookings, or providing services like payment processing, marketing, and guest support. These third parties are required to protect your information and use it solely for the purposes for which it was shared.

We may also disclose your personal information when required by law, regulation, or legal process, or to protect the rights, property, or safety of Anandadhara , our guests, or others.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Update: Correct or update any inaccurate information.
• Delete: Request the deletion of your personal information, subject to legal requirements.
• Opt-Out: Unsubscribe from promotional emails by following the instructions in our communications or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly.

By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Anandadhara with your personal information. We are committed to ensuring your privacy while providing you with an exceptional experience.